HIRING PART-TIME CUSTOMER SUPPORT EXECUTIVES 6 views

HIRING PART-TIME CUSTOMER SUPPORT EXECUTIVES

Hinduja Global Solutions Limited (HGS) Company Location Hyderabad, IN

 

HIRING PART-TIME CUSTOMER SUPPORT EXECUTIVES

 

 

Job description

  • Responsible for receiving inbound calls and address customer queries.
  • Answer calls professionally to provide information about products and services
  • Understanding customer requirements
  • Providing the right customer experience
  • Required Experience, Skills and Qualifications
  • Excellent verbal communication, telephone etiquette, fluency in English and Hindi language, persuasive
  • Skills, listening skills, service orientation, Integrity.
  • Knowledge of customer service principles and practices.
  • Customer service orientation.
  • Ability to listen and active problem-solving skills
  • Good interpersonal skills
  • Ability to handle the pressure
  • Attention to detail and accuracy.
  • Flexible in shifts (7 am to 11 pm) 6 days a week
  • Education: 10th / 12th / Graduate
  • 12th Pass or Fresh Graduate or 10th with 2 years experience in Customer Care / Telecalling / Telemarketing / Domestic BPO / Customer Engagement process or domain
  • Age Criteria: 30 yrs
  • Salary Range (Monthly Gross): 13.5K – 19.5K
  • Shift Flexible in shifts: 7 AM – 4 PM (Females)
  • Men: Rotational till 11:00 PM maximum
  • Working Days: 6 days/week
  • Hiring, Interview Process: One round HR Final Round Ops

Desired Skills and Experience

voice, non-voice, Bpo, skills, “inbound calls”, CSR, ms, “customer service communication“, “morning”, “customer service associate”, cs, office, service, “voice process”, “inbound process” shift “,” inbound voice process “, kpo

Seniority Level

  • Entry level

Industry

Staffing & Recruiting Outsourcing / Offshoring Hospital & Health Care

Employment Type

  • Full-time

Job Functions

Information Technology

 

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